How can we help?
Email us and we’ll help with your Nooc account, billing, privacy, or the iPad app.
Contact support
Email: gur.geron@gmail.com
We usually reply as soon as we can. Support is currently handled directly by Nooc’s founder.
What to include
- The email address connected to your Nooc account.
- A short description of what happened and what you expected.
- For billing questions, the Polar order or receipt number if you have it.
Never send your password or full payment-card details.
Account and data
You can request account deletion from Settings in Nooc. If you cannot sign in, email support from the address connected to your account.
Billing and cancellations
If you have an existing Polar billing account, open Pricing and choose Manage billing or cancel a plan to update your payment method or cancel in Polar’s customer portal. If the portal is unavailable, email support from your account address before the next renewal. Refund eligibility is explained in our Refund Policy.